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Frequently Asked Questions

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Are you manufacturer?

After 15+ years of development, Shengfeng fully owned 5000+m factory We are glad to introduce our factory via videos. You are also welcomed to visit our factory in person at any time.

Can you help with the design of moulds?

We have a professional design team. Except OEM orders, we can also help you design products and make samples.

How do I find the mould I want?

You can find the answer from the product list.Another way you can fill in your requirements and send inquiries to our sales engineers.please click here.

What Certifications do you have?

ISO9001,SGS,SEDEX,BSCI,CE,ROHS, UL,certifications etc.

Where are you located?

We are located in Dongguan, a famous manufacturing city in the world.

What is the MOQ?

MOQ is 1pcs.However, it is flexible as your requirement.

Can you provide some customized services?

Yes

What is its lead time?

Samples usually takes 2-3 days if material in stock;
Inventory: Can be shipped out within 1-3 days;
New items: For1000pcs-5000pcs at 7-10days .For 5000pcs-100Kpcs at 10-12 days can be ship out.

Do you offer guarantee?

Our company has more than 15 years of experience, advanced equipment and mature technical team, and we can meet a complete set of services such as incoming materials, patching, testing, assembly, and packaging. If you have any issue about our product, please kindly feel free to contact us. Your problem will be solved within 7* 24 hours.

Can you give me a discount ?

Yes, it can be negotiation. More bigger quantity,more perfect price.

Support Center

We have a strong technology R & D center, pre-sales and after-sales service center, sales support center, to provide the fastest and best quality service.

R & D Center

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OEM Center

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Pre-sales Service

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After-sales Service

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Clients Feedback

"I’m just proud of the quality of their products and it is success for me to put my brand name on their silicone case.The products quality is very good, the service is very considerate very professional,good supplier worthy to keep long term cooperation!"
phone case buyer
Jutilla
supply chain manager
"I‘m happy with the costumer service and this reliable company. I needed this silicone kitchenware ASAP and the shipping was pretty quick, well packed. thank you 😊If someone needs me to recommend a silicone kitchenware supplier, I will definitely recommend Shengfeng."
phone case buyer
Daniel
FOUNDER-NCY LLC
"The engineering department took my drawings and worked up a professional engineering draft before creating the sample. The silicone mould fits perfectly. We are fully satisfied with the ease with which the process went from beginning to physical product.!"
silicone phone case service
Jon Bakken
CEO-TAREEDT
"Thank you for such a great experience, I am very satisfied and looking forward to do business with your company again.This is the second time I buy silicone food mat from this seller, the communication and quality are great! I think we will have a long-term cooperation!"
silicone product customer
Blayden
BUYER
"I received my order. I would like to thank my correspondent Shany for her patience, professionalism and availability. She has been with me for months. And in the end I received products of exemplary quality.I highly recommend this supplier and look forward to my next order. Thank you to all your team."
silicone phone case service
John Doe
CEO

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